If you still have questions,feel free to contact us.
China SIM card Q & A
| Questions | Answers |
|---|---|
Q: Can I use my China SIM card overseas? |
A: Most of the prepay China SIM card has locked up the roaming features, if you need to activate the roaming service, you need to call the China Mobile service hotline to apply. |
| Q: How can I recharge me China SIM card? | A: You can go to any convenient store and China mobile service center in China to buy a recharge card, or you can call our TOGO China service hotline to help you to recharge your service. |
Q: Where I can use the call back service? |
A: Basically, we provide call back service in China, Hong Kong, Canada and USA, however there is no different that you use whether call back or direct long distance call in some area like Hong Kong since your cost is no different whether which service you use over there. Call back service become meaningful in those area only when incoming call is free or much cheaper than outgoing call. |
| Q: Can I recharge my SIM anywhere in China? | A: If you brought a Shanghai SIM card, you cannot recharge in other cites, most of the China mobile SIM card can recharge in the city where it brought from, however you can always call our TOGO China service hotline to help you to recharge your SIM service. |
Q: What is the charge of using the SIM card? |
A: Please refer to the rate table come with the SIM package for the service charge。 |
Q: Can I make long distance directly from the SIM card? |
A: Yes, you can dial directly to other countries from the SIM card, however the rate is very expensive, we offer a much cheaper way to call long distance by call our TOGO access number in China, you can save more than 75% savings compare to call directly from your SIM card. Please call our staffs for details. |