TOGO Call Forward Instructions

Why use Call Forwarding?

For example, you have a Vancouver number: 604-123-4567. Or any Province of Canada. You will travel to Hong Kong for a few weeks, but you don't want to missed any call during your trip while you don't want to pay for expensive roaming charges.

You can simply use the TOGO Call Forwarding Service as a perfect solution.

When someone calls your Vancouver number (e. 604-123-4567), your Hong Kong number (e.g. 852-8765-4321) will ring! The caller does NOT pay long distance charges, and you do NOT pay for roaming charges. The callers don't even know you are out of town.

*If you don't have an existing destination (e.g. Hong Kong) number, you can purchase one from TOGO Telecom's Prepaid SIM Card section.

 

Instructions

You will deal with 3 telephone numbers

  • Your local phone number: This is the number you are called by your family, friends and clients (e.g. 604-123-4567).
  • Your destination number: This is a local phone number of your trip's destination. You have access to this number during your trip (e.g. 852-8765-4321).
  • Your assigned TOGO number. This number is assigned by TOGO Telecom after you purchased the Call Forwarding Service (e.g. 778-886-XXXX).

 

This is how it works:

John Doe calls 604-123-4567, then the call is forwarded to 778-886-XXXX, then the call is forwarded to 852-8765-4321, then your phone rings and you answered. 

Everything happens in seconds, the end result is, you answered John Doe's call without paying long distance charge.

 

You can simply tell TOGO Telecom what your destination number is, and the call forwarding from 604-123-4567 to  778-886-XXXX to 852-8765-4321 will be done for you.

 

You simply need to setup the call forwarding from 604-123-4567 to 778-886-XXXX. Below is the "how to" steps.

 

Call Forwarding Instructions

 

Before you go

Step 1: Leave your local phone number's SIM Card in the cell phone

Step 2: Setup forwarding

iPhone Users: Go to "Settings > Phone > Call Forwarding", turn it on, then enter 778-886-XXXX to the "Forward to" field.

Android Users: Go to "Setting > Call > Call Forwarding > Voice Call", then enter 778-886-XXXX to the "Always Forward to" field.

OR, simply dial the following with your keypad (works for any phone): *21*778-886-XXXX#

Step 3: Replace your local phone number's SIM Card with the destination SIM Card

 

After you return

Step 1: Replace your destination number's SIM Card with the local phone number SIM Card

Step 2: Cancel forwarding

iPhone Users: Go to "Settings > Phone > Call Forwarding", turn it off.

Android Users: Go to "Setting > Call > Call Forwarding > Voice Call > Always Forward", click "Cancel".

OR, simply dial the following with your keypad (works for any phone): #21#

 

Need to change the destination number?

Simply send an email to help@togotelecom.ca and we will do it for you. You will be charged $8 for this service.