Call Forwarding Frequently Asked Questions

 

How does it work?

You will be assigned a TOGO number (depending on your origin). Before you depart your hometown, call forward from your hand set to our TOGO number. All incoming calls to your ‘home’ cell will be call forwarded to your destination number. If you wish to switch destination numbers during your trip, contact our Customer Service Hotline or email. Click here for detail information.

 

 

Can I forward multiple numbers to the same destination number?

Yes, you can forward multiple lines to your assigned TOGO number.

 

 

How long does it take to activate the service?

Within 24 hours.

 

 

I’m going to USA, Hong Kong and China in my trip, how does TOGO Call Forward Service works?

TOGO number can it be call forwarded to your first destination USA. Then, you can go online to change to Hong Kong, then China or simply contact our Customer Hotline.

 

 

How do I know if my account is low in balance 1 minute?

There will a low balance alert when your account is less then 1 minute.

 

 

How do I top up my account?

Contact us by Email, phone, Whatsapp, WeChat, or Customer Service & Recharge Hotline.